At TDMP, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (https://tdmpartnership.com/) or engage our services, in compliance with the Protection of Personal Information Act (POPIA).
1. Information We Collect
We may collect the following types of personal information:
Identity Data: Name, surname, and company name.
Contact Data: Email address, phone number, and physical address.
Technical Data: IP address, browser type, and usage patterns via cookies.
Marketing Data: Your preferences in receiving marketing from us.
2. How We Collect Data
We collect information through:
Direct Interaction: When you fill out contact forms, subscribe to newsletters, or request a quote.
Automated Technologies: As you interact with our website, we may automatically collect technical data via cookies and similar tools.
3. Purpose of Processing
We use your personal information to:
Provide and manage our digital marketing services.
Respond to inquiries and offer customer support.
Send administrative information (invoices, updates to terms).
Improve our website performance and user experience.
Comply with legal obligations under South African law.
4. Disclosure of Personal Information
We do not sell your data. We may share your information only with:
Service Providers: Third-party vendors who provide hosting, email delivery, or analytics (e.g., Google Analytics).
Legal Authorities: If required by law or to protect our rights.
5. International Data Transfers
Some of our service providers (like cloud storage or CRM tools) may be located outside of South Africa. We ensure that these providers have adequate data protection measures in place that match or exceed POPIA standards.
6. Data Security
We have implemented appropriate technical and organizational security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way.
7. Your Legal Rights
Under POPIA, you have the right to:
Access: Request a copy of the personal information we hold about you.
Correction: Request that we update or correct inaccurate info.
Deletion: Request that we erase your personal data (where applicable).
Objection: Object to the processing of your data for direct marketing.
8. Cookies
Our website uses cookies to enhance browsing. You can set your browser to refuse all or some cookies, but please note that some parts of this website may become inaccessible or not function properly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top will indicate when the latest changes were made.
10. Contact Our Information Officer
If you have any questions about this policy or wish to exercise your rights, please contact our designated Information Officer:
Email: info@tdmpartnership.com
