Welcome to TDMP (accessible via https://tdmpartnership.com/). These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing our site or engaging our services, you agree to be bound by these Terms.
1. Definitions
“Agency” refers to TDMP.
“Client” refers to any individual or entity using our services.
“Services” includes SEO, PPC, web design, lead generation, and digital marketing consulting.
2. Service Agreement
Scope: The specific services to be provided will be outlined in a separate Service Level Agreement (SLA) or Quote.
Performance: While we aim for excellence, we do not guarantee specific search engine rankings or sales volumes, as these are subject to third-party algorithms (e.g., Google, Meta).
3. Client Obligations
The Client agrees to:
Provide all necessary materials (logos, text, images) in a timely manner.
Ensure all content provided does not infringe on third-party intellectual property rights.
Maintain the confidentiality of any login credentials provided by the Agency.
4. Fees and Payment
Quotes: All quotes are valid for 30 days.
Payment Terms: Payments are due within [e.g., 7 days] of the invoice date unless otherwise agreed.
Late Payments: We reserve the right to suspend services or take down websites if accounts are overdue.
5. Intellectual Property
Ownership: Upon full payment, the Client owns the final website or creative assets produced specifically for them.
Usage: The Agency retains the right to use the work in its portfolio and marketing materials unless a non-disclosure agreement (NDA) is in place.
6. Data Protection (POPIA Compliance)
In accordance with the Protection of Personal Information Act (POPIA) of South Africa:
We will only collect and process personal information necessary to provide our services.
We implement strict security measures to protect your data.
For more details, please refer to our [Privacy Policy].
7. Limitation of Liability
TDMP shall not be liable for any indirect, incidental, or consequential damages (including loss of profits) arising out of the use or inability to use our services.
We are not responsible for service interruptions caused by third-party hosting providers or platform updates (e.g., Google algorithm changes).
8. Termination
Either party may terminate the agreement with [e.g., 30 days] written notice.
Upon termination, the Client must pay for all work completed up to the termination date.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes will be subject to the exclusive jurisdiction of the courts in [Insert City, e.g., Johannesburg].
10. Contact Information
For any questions regarding these Terms, please contact us at:
Email: info@tdmpartnership.com
